Last updated: June 1, 2025

5jl1 Privacy Policy – How We Protect Your Personal Data

At 5jl1, we take your privacy seriously. This policy explains exactly what data we collect when you use our platform, why we need it, who we share it with, and the rights you have under the Philippine Data Privacy Act (RA 10173).

5jl1

Your personal data stays protected every time you play on 5jl1.

Under the Philippine Data Privacy Act

Your Data Rights as a 5jl1 Player

Republic Act 10173 gives every Filipino data subject specific rights. Here's how 5jl1 honours each one of them.

Right to Access

You can request a copy of the personal data 5jl1 holds about you at any time. Just reach out to our support team and we'll process your request within a reasonable period.

Right to Correction

If any information on your 5jl1 account is inaccurate or incomplete, you have the right to request that we correct or update it promptly.

Right to Erasure

In certain circumstances, you may request that 5jl1 delete your personal data — for example, if it's no longer needed for the purpose it was collected, subject to legal retention requirements.

Right to Object

You can object to how 5jl1 processes your personal data, particularly for direct marketing purposes. We'll stop the relevant processing once we receive your objection.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.

Right to File a Complaint

If you believe 5jl1 has mishandled your personal data, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

Privacy Policy Content

1. Overview

This Privacy Policy explains how 5jl1 (accessible at https://5jl1.app) collects, uses, stores, and protects the personal information of everyone who registers and plays on our platform. It applies to all users located in or accessing the platform from the Philippines, and it is written in compliance with Republic Act 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations.

By creating a 5jl1 account and using our platform — whether for slots, sabong, boxing betting, poker, roulette, or any other game — you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here.

If you have any questions about how 5jl1 handles your data, our Data Protection Officer (DPO) is available through our support channels. Hindi ka namin hayaang matakot sa pagbabahagi ng iyong impormasyon — we only take what we need, and we protect it the way we'd want our own data protected.

5jl1 is registered with the National Privacy Commission (NPC) of the Philippines and adheres to all applicable data protection standards for online gaming operators.

2. What Personal Data We Collect

5jl1 collects different categories of personal data depending on how you interact with our platform. Below is a breakdown of the information we gather and why.

2.1 Information You Provide Directly

  • Registration details: Full name, date of birth, email address, mobile number, and username when you create a 5jl1 account.
  • Identity verification documents: Government-issued ID (such as PhilSys national ID, passport, or driver's licence), selfie photo, and proof of address during KYC verification.
  • Payment information: GCash number, Maya account, bank account details (BDO, BPI, UnionBank), or card details for deposits and withdrawals. Note: 5jl1 does not store full card numbers — payment data is tokenised and handled by our payment processors.
  • Communications: Messages you send to our support team, feedback forms, and any correspondence related to disputes or complaints.

2.2 Information Collected Automatically

  • Device and technical data: IP address, browser type and version, operating system, device model, and screen resolution.
  • Usage data: Pages visited, games played, bet history, session duration, clicks, and navigation paths within the 5jl1 platform.
  • Location data: General geographic location inferred from your IP address, used to ensure compliance with regional gaming restrictions.
  • Cookies and similar technologies: Session cookies, preference cookies, and analytics trackers (see Section 6 for full details).

2.3 Information from Third Parties

In some cases, 5jl1 may receive personal data about you from third parties, including:

  • Payment processors and e-wallet providers (GCash, Maya, GrabPay, Coins.ph, banks) for transaction verification.
  • Identity verification service providers used during KYC checks.
  • Fraud prevention and anti-money laundering screening services.
  • Regulatory and gaming authorities, where legally required.
5jl1

Half a million Filipino players trust 5jl1 with their data every day.

5jl1

From Boracay to BGC — your 5jl1 account is secured wherever you play.

3. How We Use Your Personal Data

5jl1 only uses your personal data for clear, legitimate purposes. Here's an honest breakdown of what we do with the information we collect:

Purpose Data Used
Account creation and management Name, email, mobile number, username
Identity verification (KYC) Government ID, selfie, proof of address
Processing deposits and withdrawals Payment details, bank or e-wallet account info
Customer support and dispute resolution Account details, transaction history, communications
Fraud prevention and AML compliance IP address, transaction patterns, device data
Platform analytics and improvement Usage data, game history, session data
Personalised promotions (where opted in) Gaming preferences, betting history
Responsible gaming monitoring Deposit amounts, play frequency, session length
Regulatory reporting Identity, transaction data (as required by law)

5jl1 does not use your personal data to make fully automated decisions that produce significant legal or similarly significant effects on you without human review. If automated tools flag your account for any reason, a member of our team will always review the case before action is taken.

5. Who We Share Your Data With

5jl1 does not sell your personal data. Full stop. We only share your information with third parties in the following specific and necessary circumstances:

5.1 Payment Processors

To process deposits and withdrawals, 5jl1 shares relevant financial data with our payment partners including GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet operators, and Visa/Mastercard network processors. These partners are contractually bound to handle your data securely and only for the purpose of processing your transactions.

5.2 Game Providers

Some games on 5jl1 are provided by third-party game studios. These providers may receive limited session data necessary to run the game, but they are not given your full profile or financial information.

5.3 Identity Verification Services

When you complete KYC verification, your ID documents and selfie are processed by our identity verification partner. This data is handled under strict data processing agreements and is not retained beyond what is needed for verification purposes.

5.4 Regulatory and Legal Authorities

5jl1 may disclose personal data to Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), law enforcement, or courts when required by law or to protect the rights and safety of our users.

5.5 Service Providers

We work with third-party vendors for cloud hosting, analytics, customer support tools, and cybersecurity. These vendors are only given access to the data they need to perform their specific function and are prohibited from using it for any other purpose.

6. Cookies & Tracking Technologies

5jl1 uses cookies and similar technologies to make the platform work properly and to understand how players use it. Here's what we use and why:

  • Essential cookies: These are required for the platform to function. They keep you logged in, remember your session preferences, and ensure the platform loads correctly. You cannot opt out of these without affecting platform functionality.
  • Analytics cookies: These help 5jl1 understand which pages and games are most popular, how long players stay, and where users drop off. This data is aggregated and does not identify you personally.
  • Preference cookies: These remember your language, display, and game settings so you don't have to reconfigure them every time you visit.
  • Marketing cookies: With your consent, these allow us to show you relevant promotions within the 5jl1 platform. You can opt out of marketing cookies through your account settings at any time.

You can manage your cookie preferences at any time from your browser settings or through the cookie preference panel in your 5jl1 account. Disabling essential cookies may prevent certain features from working.

7. How Long We Keep Your Data

5jl1 only keeps your personal data for as long as necessary to fulfil the purposes it was collected for, or as required by Philippine law. Here's our general retention approach:

  • Active account data: Retained for the life of your account plus a minimum of five (5) years after account closure, as required for AML compliance and gaming regulatory purposes.
  • Transaction records: Kept for a minimum of ten (10) years in accordance with AMLC record-keeping requirements under Philippine law.
  • KYC documents: Retained for five (5) years after the last transaction or account closure, whichever is later.
  • Customer support communications: Kept for two (2) years after a ticket is closed, unless related to an ongoing dispute.
  • Analytics data: Aggregated and anonymised after 24 months. Personally identifiable analytics data is not retained beyond this period.

When data is no longer needed and retention periods have expired, 5jl1 securely deletes or anonymises it so it can no longer be linked to you as an individual.

8. How We Secure Your Data

5jl1 takes data security seriously. We have implemented a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

  • SSL/TLS encryption: All data transmitted between your browser or app and the 5jl1 servers is encrypted using industry-standard TLS 1.2 or higher.
  • Data encryption at rest: Sensitive data stored in our databases — including personal identifiers and payment references — is encrypted using AES-256.
  • Two-factor authentication (2FA): Available for all accounts and strongly recommended to prevent unauthorised logins.
  • Access controls: Only authorised 5jl1 staff with a legitimate need to access personal data can do so. All access is logged and audited.
  • Regular security audits: Our platform undergoes periodic penetration testing and vulnerability assessments by independent security firms.
  • Incident response: In the unlikely event of a data breach, 5jl1 will notify affected users and the National Privacy Commission within 72 hours of becoming aware, as required under RA 10173.

While we do everything we can to protect your data, no online platform is 100% immune to risk. We strongly encourage you to use a strong, unique password for your 5jl1 account and to enable 2FA.

9. Minors

5jl1 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 21. Registration requires you to confirm that you meet the minimum age requirement, and we verify age as part of our KYC process.

If you are a parent or guardian and believe that a minor has registered on 5jl1 using false information, please contact our support team immediately. We will investigate and close the account, returning any remaining balance to the verified payment method where possible.

10. Cross-Border Data Transfers

Some of 5jl1's third-party service providers — such as cloud hosting infrastructure and game studios — may store or process data outside of the Philippines. When this happens, 5jl1 takes steps to ensure your data is protected to a standard equivalent to Philippine data protection law, including:

  • Entering into Data Processing Agreements (DPAs) with all overseas service providers that contractually require them to maintain appropriate data protection standards.
  • Only transferring data to countries or organisations with adequate data protection frameworks, or where specific safeguards are in place.
  • Limiting cross-border transfers to the minimum data necessary for the service in question.

5jl1's core player data — including KYC documents and financial records — is stored on servers located in the Philippines or in certified data centres in Southeast Asia with equivalent protections.

11. How to Exercise Your Privacy Rights

Under RA 10173, you have the right to access, correct, delete, object to, and port your personal data held by 5jl1. To exercise any of these rights, here's what you need to do:

  1. Contact our Data Protection Officer by emailing privacy@5jl1.app or through the live chat on our platform.
  2. State your request clearly — let us know which right you wish to exercise and provide your registered account username so we can verify your identity.
  3. Allow processing time. We aim to respond to all privacy requests within 15 business days. Complex requests may take up to 30 days, and we'll keep you updated if this is the case.

Note that some rights are subject to limitations. For example, we may not be able to delete data that we are legally required to retain under AML regulations. In such cases, we will clearly explain why we cannot fully comply with your request.

If you are not satisfied with how 5jl1 has handled your privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines.

12. Policy Updates

5jl1 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify registered users via email and display a prominent notice on the 5jl1 platform at least 7 days before the changes take effect.

The "Last updated" date at the top of this page always reflects when the most recent version was published. We encourage you to check this page periodically so you're always aware of how your data is being handled. If you continue using 5jl1 after the effective date of any changes, this constitutes your acceptance of the updated Privacy Policy.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how 5jl1 handles your personal data, please get in touch:

  • Email: privacy@5jl1.app
  • General support email: support@5jl1.app
  • Live chat: Available 24/7 through the 5jl1 platform

Our Data Protection Officer will acknowledge your message within 2 business days and provide a full response within 15 business days. For urgent security concerns — such as suspected unauthorised access to your account — please use our live chat for the fastest response.

For questions about your account data specifically, please have your registered email address and username handy when you contact us — this helps us verify your identity quickly and process your request without delays.

Play on 5jl1 — Secure, Fair, and Made for Filipinos

Your data is safe with us. Register your free 5jl1 account today and experience a gaming platform that respects your privacy and protects your personal information at every step.